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Privacy Policy

SMT TELECOMMUNICATIONS PTY LTD (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who We Are

Business Name: SMT TELECOMMUNICATIONS PTY LTD

ABN: 20 647 771 042

We provide telecommunications and network services across Australia.

What Information We Collect

We may collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • Business name

  • Service address

  • Enquiry or service-related information

  • Any information you voluntarily provide via forms, email, or phone

How We Collect Information

We collect personal information through:

  • Website contact forms

  • Email and phone communications

  • Service enquiries and quotations

  • Direct interactions with clients

  • Cookies and website analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver and manage our services

  • Communicate service updates and support

  • Improve our website and services

  • Meet legal and regulatory obligations

Sharing Your Information

  • We do not sell or rent your personal information

  • Information may be shared with:

    • Contractors or service partners where required

    • IT and website service providers

    • Legal or regulatory authorities if required by law

  • All third parties are required to handle your data securely

Cookies

  • Our website may use cookies to improve user experience

  • Cookies help us understand website traffic and usage patterns

  • You can disable cookies via your browser settings if you prefer

Children’s Privacy

  • Our services and website are not directed to children under 16

  • We do not knowingly collect personal information from children

  • If such data is identified, it will be removed promptly

International Data Transfers

  • Some data may be stored or processed using third-party services located outside Australia

  • We take reasonable steps to ensure overseas recipients comply with Australian privacy standards

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your personal information (subject to legal obligations)

  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

Data Security

  • We take reasonable steps to protect personal information from misuse, loss, or unauthorised access

  • Security measures include secure systems, restricted access, and trusted service providers

Changes to This Policy

  • We may update this Privacy Policy from time to time

  • Any changes will be posted on this page with an updated date

  • Continued use of our website indicates acceptance of the updated policy

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:​

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